The Skin Care Studio & Shop Website Terms & Conditions


Strict quality control measures are applied by The Skin Care Studio to provide a professional and highest quality service to our customers of our online shop.


All refunds are at the total discretion of The Skin Care Studio and may be subject to The Skin Care Studio Returns Policy.


The Skin Care Studio cannot be held responsible for deliveries undertaken by independent transport companies and do not guarantee delivery times. Deliveries can arrive between the hours of 8:00am and 6:00pm (unless advised by us of an earlier delivery time) on the delivery date and to the delivery address requested. In the event you (or your representative) are not there to receive the goods there may be a re-delivery charge by the transport company; this will be passed on to you.

All deliveries have to be signed for; this written authorisation negates any responsibility for the delivered goods by The Skin Care Studio and the courier. The Skin Care Studio is not responsible for the goods once they have been received and accepted.

All goods leave our premises in perfect condition. But, if your package appears damaged on arrival, please DO NOT ACCEPT delivery. In any event, if you are not satisfied with the goods The Skin Care Studio will need to be informed within 3 working days and the goods returned in their original condition to The Skin Care Studio within 14 working days, otherwise you will be deemed to have accepted the goods.

Shortage, damage or incorrect deliveries should be clearly stated on the signed delivery note to be returned to The Skin Care Studio and The Skin Care Studio notified within 24 hours of delivery.


No claims will be considered if the purchased goods have been used.

Returns Policy

The skin care studio offers 100% guarantee or your money back if you are dissatisfied for an reason.

Without exception no returns will be accepted after 14 working days.

Website Terms & Conditions

The Skin Care Studio website is subject to the following terms and conditions, which by using the web site, anyone viewing the site is deemed to accept.

Terms & Conditions

The Skin Care Studio website is provided as a free service for any consumer to view and use.
Use of it is entirely at the user’s discretion and The Skin Care Studio do not give any warranty as to the accuracy, completeness and/or reliability of any content of the website.
The Skin Care Studio does not necessarily have a relationship, commercial or otherwise, with sites which are linked to from The Skin Care Studio.
It is the users responsibility to verify the accuracy of any information obtained from The Skin Care Studio before relying on it.
In no circumstances shall The Skin Care Studio or any of its employees be liable for any loss or damage suffered as a result of any use of the The Skin Care Studio website.
Three samples per product purchase are given.
The skin care studio provides customers and potential customers with access to a live qualified skin therapist via an advisory telephone line twenty-four hours per day, seven days a week, fifty two weeks per year.
The Skin Care Studio reserve the right to alter any information on this website at any time.

Hillbrook Rise, Farnham, Surrey, GU9 OSF
Tel : 01252 711785